Verify an incident through support
For a service-specific concern, open a ticket with the affected service ID, observed symptoms and UTC timestamps. A general status page is not a substitute for monitoring your own application.
资源
Service Status at Hostingard
Check monitoring availability and contact account support about an affected service. This page is not connected to live monitoring.
中国
查看可用服务器 →面向中国企业的服务器与云基础设施
为面向中国用户的电商、SaaS 和企业应用规划计算资源。比较香港及其他可用地区的服务器配置，并通过统一账户管理订单。
当前目录不包含中国大陆数据中心。香港属于单独的部署地区；跨境网络表现需自行测试。部署前请确认适用的备案、数据处理和跨境传输要求。标价仍为欧元，不提供人民币自动换算。
Service monitoring information
Live monitoring is not connected to this page. Contact support to check an affected service.
Europe
Dedicated computeNot monitored
Cloud platformNot monitored
Network connectivityNot monitored
North America
Dedicated computeNot monitored
Cloud platformNot monitored
Network connectivityNot monitored
Asia Pacific
Dedicated computeNot monitored
Cloud platformNot monitored
Network connectivityNot monitored
Monitoring integration is not configured.
Need live service information?
This page has no live incident feed. Existing clients should use their account support route for questions about an affected service.
Open account support →Your next step for service status
For a question about service status, include the product or service reference, relevant deployment location and your desired outcome. Existing customers should use their client-area support ticket so the conversation stays connected to the correct account. Commercial changes need a confirmed quote and separate fulfillment review.
Discuss your requirements with Hostingard → · Compare configurations and locations →
Your questions, answered
What should I consider when planning service status?+
Check monitoring availability and contact account support about an affected service. This page is not connected to live monitoring.
Where can I find the details for service status?+
Use the overview, specifications and tools on this page. A downloadable brief is available where applicable; a quote request can carry your selected requirements into the inquiry form.
What should I confirm before placing an order?+
Confirm the selected configuration, deployment location, availability, billing cycle and applicable tax. Service activation follows payment verification and order review.